Purchasing Credits

Purchase dollar credits anytime to ensure uninterrupted tracking. ClickerVolt accepts credit purchases starting at $10 (default $15), and all transactions are processed securely through Stripe.

How Credit Purchases Work

When you purchase credits, you're buying dollar amounts (e.g., $15, $25, $50) that are stored in your account balance. As you use events beyond the free tier, the system automatically deducts pack costs from your balance. There's no need to calculate event counts - just keep your balance topped up.

Key Points:

• Credits are dollar amounts ($10, $15, $20, etc.)
• Minimum purchase: $10
• Default amount: $15 (better Stripe fee efficiency)
• Custom amounts available ($20, $50, $100+)
• Credits sit in your balance until consumed
• Paid credits expire after 12 months if unused

Recommended Purchase Amounts

$10 - Low Traffic

• Covers approximately 5 Tier 1 packs = 5,000 events
• Perfect for solo affiliates and small campaigns
• Good for about 1 month of low traffic usage
• Note: Many solo affiliates stay within the 500 free events per month

$15 - Default (Recommended)

• Covers approximately 8 Tier 1 packs = 8,000 events
• Recommended default for most users
• Good for light to medium traffic

$20-$50 - Medium Usage

• $20 covers approximately 11 Tier 1 packs = 11,000 events
• $50 covers approximately 29 Tier 1 packs or mixed tiers
• Ideal for growing campaigns (10k-40k events/month)
• Fewer transactions needed

$100+ - High Volume

• Covers high-volume usage across multiple tiers
• Best for established campaigns (50k+ events/month)
• Custom amounts available for any amount $10 or more

How to Purchase Credits

Step 1: Navigate to Billing

1. Click your profile menu in the top right
2. Select "Billing" from the dropdown
3. View your current credit balance and purchase options

Step 2: Choose Purchase Amount

You'll see purchase options for $10, $15, $20, $50, $100, or enter a custom amount. The $15 option is highlighted as the default for optimal fee efficiency.

Step 3: Complete Payment via Stripe

1. Click "Purchase" for your selected amount
2. Enter payment details in the Stripe checkout
3. Review total amount (purchase amount + Stripe fees)
4. Click "Pay Now" to complete
5. Credits added to your account instantly

Step 4: Confirmation

You'll receive an email receipt from Stripe and a confirmation from ClickerVolt. Your new credit balance appears immediately in the dashboard and billing section.

Payment Methods

Supported Payment Options:

• Credit and debit cards (Visa, Mastercard, American Express, Discover)
• Digital wallets (Apple Pay, Google Pay) where supported
• International cards from 135+ countries

All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. Your payment information is encrypted and never stored on ClickerVolt servers.

Viewing Purchase History

Access your complete purchase history in the Billing section under "Transaction History". Each purchase entry shows:

• Date and time of purchase
• Dollar amount purchased
• Payment method used (last 4 digits)
• Transaction ID for records
• Stripe Payment Intent ID
• Download invoice link

Estimating Your Credit Needs

To estimate how much to purchase, consider your typical monthly event volume:

Low Traffic (< 5k events/month):

• Recommended: $10 per month
• Covers ~5k events at Tier 1 pricing
• Many solo affiliates stay within the 500 free events per month
• Purchase when balance gets low or set up auto-reload

Medium Traffic (10k-50k events/month):

• Recommended: $50
• Covers substantial mixed-tier usage
• Purchase monthly or set up auto-reload

High Traffic (50k+ events/month):

• Recommended: $100+
• Covers high-volume with tier discounts
• Strongly recommend auto-reload

Advanced Topics

Auto-Reload for Hands-Off Management

Enable auto-reload to automatically purchase credits when your balance drops below a threshold. This ensures your tracking never stops due to insufficient credits. Configure auto-reload in the Billing section with your preferred threshold and reload amount.

Custom Purchase Amounts

Need a specific amount not listed? Enter any custom amount of $10 or more in the custom amount field. This is useful for topping up to reach a specific balance or matching your budget exactly.

Failed Payments

If a payment fails due to card decline, insufficient funds, or expired card, you'll receive an email notification. Update your payment method and retry the purchase. Common causes: international transaction blocks, fraud alerts, or expired cards.

Invoicing and Receipts

Every purchase generates a Stripe invoice available in your Transaction History. Invoices include all details needed for accounting and tax purposes: invoice number, date, billing information, itemized breakdown, payment method, and company details. Download PDF invoices anytime.

Tax Handling

Depending on your location, applicable sales tax or VAT may be added to purchases. Tax calculations are handled automatically by Stripe based on your billing address. Tax amounts are shown before you confirm payment.

Refund Policy

Credit purchases are generally non-refundable once processed, as credits are immediately available for use. However, if you believe a charge was made in error or you experienced a service issue, contact support with your transaction ID for assistance.

Bulk Purchase Discounts

While the tiered event pricing provides automatic volume discounts, if you need very large credit amounts (e.g., $1,000+), contact support to discuss custom pricing or invoicing options for enterprise usage.